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Common questions
How do I sign up?
Choose your role, verify your email and details, then start using your workspace.
Can I explore without an account?
Yes. Use “Explore as guest” in the app to browse.
I did not receive my verification code.
Check your spam folder and your email address, then request a new code. If it still fails, contact support.
How do I reset my password?
Use “Forgot password” on the sign-in screen and reset with your email or phone.
Which documents are needed?
Recruiters: Emirates ID and Employee ID. Vendors: Emirates ID and Trade Licence. Institutions: Emirates ID, Trade Licence, emirate and authority certificate.
What happens with fraudulent documents?
Accounts using fraudulent documents are suspended.
How do I cancel?
Profile > Subscription. Access continues to the end of the paid period. Subscriptions auto-renew until cancelled.
How is Android billed?
Android is billed via Stripe. Digital plans on iPhone bill through Apple In-App Purchase — coming soon.